Awards Received on 2019

Cengkareng (CGK) Station Award
CX : April 2nd, 2019
The Best Cargo Delivery Service 2018
 
Denpasar (DPS) Station Award
MH : March 18th, 2019
Special Award for Major Flight Disruption 2018
MH : March 18th, 2019
Most Improved Station 2018 1st Runner Up
MH : March 18th, 2019
Best Station Zero Accident 2018 (International Station)
AP1 : February 20th, 2019
The Best Lounge Operator (JAS Premier Lounge DPS)
AP1 : February 20th, 2019
The Best Airlines Support GH Services (JAS GH DPS)
AP1 : February 20th, 2019
Airport Service Quality ACI (JAS GH DPS)
AP1 : February 20th, 2019
Airport Service Quality ACI (JAS Premier Lounge DPS)
 
Surabaya (SUB) Station Award
MH : March 19th, 2019
Best Station – Zero Accident 2018 (International Station)
MH : March 19th, 2019
Special Award for Major Flight Disruption 2018
MH : March 19th, 2019
Best CSI-Check In 2018 (International Station) SUB 2nd Runner Up
Balikpapan (BPN) Station Award
Silk Air : February 22nd, 2019
Outstanding dedication and commitment
 

Awards Received on 2018

Cengkareng (CGK) Station Award
Malaysia Airlines : February 3rd, 2018
Outstanding commitment and excellent performance for the year of 2017
Cathay Pacific :
February 9th, 2018
  • Outstanding achievement in on time performance 2017
  • Good performance during the GTO project Feb-Nov 2017
PT. Angkasa Pura I : September 5th, 2018
The Best Contributor & Outstanding Performance Services & Other Category for Tenant Gathering
Eva Air : October 23th, 2018
Best Performance 2018 for Eva Air
 
Denpasar (DPS) Station Award
Malaysia Airlines : February 3rd, 2018
Outstanding commitment and excellent performance for the year of 2017
Singapore Airlines :
October 2nd, 2018
Singapore Airlines (SQ) Appreciation Day
  • CEO Service Excellence Awards 2018 Fusion Winner
  • Station Performance Award 2017/2018 (Group I – 2nd Runner Up)
  • RVP Southeast Asia Service Excellence Award 2018 Fusion Team Winner
Silk Air :
October 2nd, 2018
Singapore Airlines (SQ) Appreciation Day

Pride of Silkair Award 2017 Fusion (team) Winner

Singapore Airlines : December 5th, 2018
Cargo Service Performance Award FY 17-18
Malaysia Airlines : December 5th, 2018
Zero accident/ incident for year 2017
 
Kualanamu (KNO) Station Award
Malaysia Airlines :
February 3rd, 2018
  • Zero Accident/ Incident for year 2017
  • Excellent Station Performance in 2017
  • Station Head having in recognition of the outstanding effort and commitment given in support of Zero Accident/ Incident for year 2017
  • Exceptional accomplishment in 2017 for mishandled baggage
  • Outstanding commitment and excellent performance for the year of 2017
MAB Kargo :
July 12th, 2018

3rd Best Worldwide for CSI across MAB network in June

 
Ujung Pandang (UPG) Station Award
Silk Air :
January 12th, 2018

Outstanding Support 2017

 
Halim Perdanakusuma (HLP) Station Award
PT. Angkasa Pura II :
January 15th, 2018

Appreciation certificate to JAS for the compliance of the Occupational Safety and Health Administration based on the AP2 audit on Nov 2017.

 
Yogyakarta (JOG) Station Award
PT. Angkasa Pura I :
February 28th, 2018

Ground Handling Terbaik 2017

 
Surabaya (SUB) Station Award
Malaysia Airlines : February 3rd, 2018
Outstanding commitment and excellent performance for the year of 2017
Singapore Airlines :
March 22nd, 2018

Tata Consultancy Services (TCS) Awards

 
Balikpapan (BPN) Station Award
PT. Angkasa Pura I :
August 21st, 2018
 

Awards Received on 2017

Cengkareng (CGK) Station Award

Cathay Pacific (CX) : February 2017
Catch Up Report (JAN) – CX minimum ground time achievement Jan 2017
Qatar Airways (QR) : February 2017
Outstation Discrepancy Report For Month of January 2017
Cathay Pacific (CX) : March 2017
“Every Minute Counts” Campaign (FEB)-Good performance OTP and Smoothly Handling the Operation during Feb 2017
EVA Air (BR) : March 2017
BR no irregularity and number one of group II until half year period Sep 2016-Feb 2017 (06 months)
KLM :
March 2017
  • Most Punctual International Airlines 2016 – from KLM.
  • Achieving the Target – Standard Process Time 92% in 2016 – from KLM
Cathay Pacific (CX) : June 2017
“Every Minute Counts” Campaign (MAY)-Good performance OTP and Smoothly Handling the Operation during May 2017
TK :
September 2017
  • Rank 1st – The Best Station of the Month of April 2017
  • Rank 3rd – The Best Station of the Month of May 2017
  • Rank 5th – The Best Station of the Month of June 2017
Emirates Airlines (EK) : September 2017
Rank 4th – Baggage Performance for the Month of February 2017 for EK Network & South Asia & Australasia
Qatar Airways (QR) :
November 2017
  • Outstation Discrepancy Report For Month of October 2017 with Zero dicrepancy and achieved Best Achieved Performance station
  • Weekly Missing To Load – MTL Report 08 – 14Nov 2017 with No Descrepancy
Qatar Airways (QR) : December 2017
Outstation Discrepancy Report For Month of November 2017 with Zero dicrepancy and achieved Best Achieved Performance station
Denpasar (DPS) Station Award
Eva Air (BR) : January 2017
Eva Air awarded DPS as the Best Station 2016 for Group V.
Kualanamu (KNO) Station Award
Millardair (MAB) : July 2017
On the 1st top of OTP in June from MH region.
MI CARGO :
December 2017
FSU Performance of CargoiQ Monthly KPI for November 17 achieved above the Target 95%
  • RCS: 99.6%
  • RCF: 99.2%
  • NFD: 100%
Ujung Pandang (UPG) Station Award
SilkAir (MI) : January 2017
MI complimented UPG as the Outstanding Support station 2017.

Awards Received on 2016

KLM & Air France : CGK SPT Punctuality – 2015
Emirates : Station of the Month – Nov 2015
Turkish : The best 2nd International Station – January & February 2016
Qatar : April 2016

  • Best Improvement Station
  • Gold Award Station for passengers Arrive without Baggage
  • Station with Zero Discrepancy
Emirates : June 2016

  • Turn Performance 99 %
  • Rank 13 among the EK network.
Eva Air Cargo : Nil finding during CAA Inspection (SUB) – April 2016
Indonesia Air Asia : Nil Finding during Station Audit (SUB) – April 2016

[:en]Awards Received on 2015[:]

KLM & AF : 100% Punctuality Performance February 2015
EK :
  • For Turn Performance, we are #17 from station worldwide.
  • For Service Performance, our flight 357 stated on #2 on ASIA region.
AF : Punctuality – Monthly report for STATION MANAGERS
– APC – ACHIEVED 90,4%
CX :
  • Jkt Airport Performance Reflex achieved score 74 point
  • Asia Miles in May – more than 1000 new member
QR : The achievement of CGK as the #1 Network – wide station performance

Awards Received on 2014

Indonesian Customs :
  • Best Ground Handling Provider Awards May 2014 (BPN),
  • Best Service Partner Awards – May 2014 (DPS)
Eva Air : Passenger Station Performance (DPS)
KLM : CGK Tops Asia Pacific and System Wide

Awards Received on 2013

Singapore Airlines Cargo : Excellent performance recognitions for freighter and ramp handling
Singapore Airlines :
  • No 1 – Station Performance Monitoring Scheme – 2013,
  • No 2 – Station Baggage Handling Scheme – 2013,
  • The Smoothnest System Cut Over (Altea CM) – 2013
Emirates :
  • Top 5 Station in Asia (Station Baggage Performance) – 2013 (CGK),
  • Excess Baggage Report – 2013,
  • Turn Performance – 2013
Etihad : System Cut Over (Sabre) – 2013 (CGK)
Cathay Pacific : Smooth Handling Extra Flight – 2013 (CGK)
Eva Air : System Cut Over (Altea CM) – 2013 (CGK)

Awards Received on 2012

Qatar Airways : Gold Awards Station on June
Singapore Airlines :
  • No 2 Customer Satisfaction Result in Asia Pacific, May 2012,
  • Runner Up GHA on SQ Network 2012
Airways : No 1 Customer Satisfaction Result in South Asia, May and June 2012
ANA (All Nipon Airways) :
  • The 67th Excellent Services Awards on July 2012,
  • 3rd rank Customer Service Satisfaction Index 2012

Awards Received on 2011

Qatar Airways : OTP Platinum Award on February
Saudi Arabian Airlines : Station Excellent Performance for 100% Station Quality Performance on May
KLM Royal Dutch : Excellent Performance in Handling VVIP (French Prime Minister) at HLP airport on June
JetStar : Station Excellent Performance for 100% Compliance on March

Awards Received on 2010

Silk Air : Pride of Silk Air
Singapore Airlines :
  • TCS Award for Winning Service and Sale Category, 1st rank Baggage Handling Award 1Q10 on July
  • CEO TCS Award for The Best Handling 2010 (In Handling JW Marriot Victim, etc : Bening Antartika)
Eva Airways :
  • 1st Rank/Best Station for Group Area VI Feb 2010
  • Excellent Performance in Handling VVIP flight at HLP Airport on September
Jetstar :
  • 1st Rank International Port Within the Jetstar Network for Service Standard & Performance, Based Directly from Customer
  • Station Excellent Performance for 100% Compliance on August
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