Kejadian di Bandara Internasional Soekarno-Hatta Cengkareng pada Tanggal 13 Mei 2024
Terkait kejadian di mana seorang petugas kami terjatuh dari pintu pesawat TransNusa di Bandara Internasional Soekarno-Hatta Cengkareng, kami perlu memberikan keterangan resmi bahwa benar telah terjadi ground incident petugas PT JAS di Bandara Internasional Soekarno-Hatta Cengkareng, pada saat persiapan penerbangan TransNusa 8B 5110 rute Bandara Internasional Soekarno-Hatta Cengkareng-Bandara Internasional I Gusti Ngurah Rai Bali pada Senin, 13 Mei 2024.
Kejadian tersebut karena miskomunikasi antara petugas Flight Coordinator (FC) dengan petugas Passenger Boarding Stairs (PBS) sehingga mengakibatkan petugas FC tidak mengetahui posisi PBS ketika hendak meninggalkan pesawat.
Setelah kejadian tersebut, petugas FC langsung dibawa ke emergency medical assistance di terminal bandara serta pemeriksaan lebih lanjut di RS Hermina Periuk, Tangerang. Kami sangat bersyukur FC kami hanya mengalami cedera ringan.
Kami memohon maaf kepada seluruh pemangku kepentingan atas ketidaknyamanan ini. Kami berkomitmen untuk senantiasa meningkatkan pengawasan demi memastikan keselamatan, keamanan, dan kenyamanan, baik bagi pekerja maupun pengguna jasa PT JAS.
Incident at Soekarno-Hatta Cengkareng International Airport on 13 May 2024
Regarding the incident in which an officer fell out of the TransNusa aircraft door at Soekarno-Hatta International Airport Cengkareng, we need to provide official information that there was a ground incident by PT JAS officers at Soekarno-Hatta International Airport Cengkareng, during the preparation of TransNusa flight 8B 5110 on the Soekarno-Hatta International Airport Cengkareng to I Gusti Ngurah Rai International Airport Bali route on Monday, 13 May 2024.
The incident was due to miscommunication between the Flight Coordinator (FC) officer and the Passenger Boarding Stairs (PBS) officer, which caused the FC officer to not know the PBS position when he was about to leave the aircraft.
After the incident, the FC officer was immediately taken to emergency medical assistance at the airport and further examination at Hermina Periuk Hospital, Tangerang. We are very grateful that our FC only suffered minor injuries.
We apologize to all stakeholders for the inconvenience. We are committed to constantly improving supervision to ensure safety, security, and convenience for both workers and users of PT JAS services.