[:en]On Thursday, December 11, 2014, the Ministry of Transportation of the Republic of Indonesia organized an award-giving ceremony on the Public Service Excellence in transportation sector.
During 2014, the Service Excellence Assessment Team of Ministry of Transportation has selected 164 Public Service Unit (PSU) in Indonesia to be the award candidate, through assessment on 9 (Nine) criterias as stipulated in the Regulation of the Minister of PAN and RB No. 38 Year 2012, including vision and mission, service statement, systems, mechanisms and procedures, human resources, facilities services, handling complaints, satisfaction index and others.
From 164 PSUs in various transportation related industries, the Ministry of Transportation awarded JAS passenger services and cargo services units of CGK as the recipient of Pelayanan Prima Madya Award of 2014.
This award is a recognition of our service quality by the Indonesia authority, which motivates us in our strive to continuously improve and deliver our excellent services to all loyal airlines customers.[:]